Copy of last year's State or Federal income tax return. Click account settings, scroll to the bottom of the page and click Port Out information to view your account number and PIN. Other factors, including your device, network availability from our underlying carrier, your proximity to cellular towers, and environmental factors, may affect speeds. The discount amount available to subscribers who are enrolled in the ACP after the transition period will be up to $30 per month. Eligibility for the ACP will be determined by the National Verifier, administered by the Universal Service Administrative Company (USAC). Service plan-specific terms and conditions limit the amount of high-speed data included with each service plan. Program Approval Letter, Benefit Statement, or Verification of Coverage Letter,should contain the following basic information: Eligibility Screenshot or printout from an online portal or website tool,should contain the following basic information: Approval Letter or Benefit Statement issued by the SSA, or on SSA letterhead. You may choose another broadband plan by paying the applicable undiscounted rate of any of our plans available at that time plus applicable fees and taxes. Lifeline is the FCCs permanent program to support affordable access to essential communications services such as broadband Internet access. Every Q Link Wireless account has an account number. The ACP is a government benefit program operated by the Federal Communications Commission (FCC) that provides discounts of up to $30 per eligible household on monthly broadband Internet access service (or up to $75 per eligible household on Tribal lands) and up to $100 on certain connected devices (with a required co-pay of between $10 and $50). Limitations, AUP, and applicable terms and conditions are available at https://entouchwireless.com/terms-of-service/. Unemployment/Workers' Compensation benefits statement. Limitations, AUP, and applicable terms and conditions are available at https://entouchwireless.com/terms-of-service/. Current or prior year's statement of benefits from a qualifying state, federal or Tribal Program. Or you can always return to this page, and use the contact form. Scroll down to the bottom of the screen and check your build number; If your build ends in B14, your phone is running on the latest ZTE software. enTouch Alarm Portal; Support; enTouch Service Areas; Channels. They offer a free government smartphone and sim card depending on your qualification. entouchwireless.com/affordable-connectivity-program, Learn more about Lifeline and qualification, Click here to view the Paper Application options. Another official document evidencing the consumer's participation in a qualifying state, federal or Tribal Program. Thank you we really appreciate your business. Lifeline plans and benefits may be maintained without enrolling in the ACP. Customers using data consistent with AUP may receive unlimited additional data in 500MB increments for the rest of the month by contacting Customer Care at (866) 488-8719. Coverage limitations of wireless mobile phone service may affect access to E-911 and/or 911 in the event of an emergency. Coverage limitations of wireless mobile phone service may affect access to E-911 and/or 911 in the event of an emergency. Power On the phone. enTouch Wireless customers can stay connected to friends and family abroad with FREE international calling to countries including Canada, Mexico, India, UK, and more!*. ACP is a federal government program operated by the FCC. entouchwireless.com PO Box 37 Hiawatha, IA 52233 Phone: 866.488.8719 Email: support@entouchwireless.com Further Reading on EnTouch Wireless Leave a Reply Your email address will not be published. Your Phone has shipped. Lay the SIM Card on a hard, flat surface. Promotional offers may be modified or withdrawn at any time. Due to sharing many of the same eligibility requirements those currently enrolled in the lifeline program may qualify for The Affordable Connectivity Program (ACP) also. BROADBAND DATA. enTouch Wireless and its contracted partners may contact you to validate your eligibility for or desire to participate in enTouch Wirelesss ACP offers and other products and services via email, telephone, or text messaging. ACP benefits may be obtained from any participating provider of your choosing and your monthly service benefit may be transferred to another provider at any time. But our FAQ page might already have the answer you need. Unemployment/Workers' Compensation benefits statement. EBB subscribers who qualified for the EBB through eligibility criteria that are not applicable to the ACP will be required by USAC to demonstrate their eligibility in the National Verifier to receive an ACP benefit using the ACP criteria before the end of the transition period. Unlimited does not mean unreasonable usage. A Roku account gives you access to the Roku Channel Store. Create an Account Access and manage your account with ease, all in one place. Promotional offers may be modified or withdrawn at any time. Established in 1995. enTouch was founded in 1995 by H.E. Our standardterms of serviceapply. OUR FACILITY. PROMOTIONAL OFFER SUBJECT TO ELIGIBILITY FOR AFFORDABLE CONNECTIVITY PROGRAM (ACP) AND LIFELINE. For more information about your FREE Affordable Connectivity Program benefit eligibility and the program, go to https://www.entouchwireless.com/affordable-connectivity-program or call us at 611 or 866-488-8719. Click the Edit account button by the email address whose password you want to change. Customers using data consistent with AUP may receive unlimited additional data in 500MB increments for the rest of the month by contacting Customer Care at (866) 488-8719. Coverage limitations of wireless mobile phone service may affect access to E-911 and/or 911 in the event of an emergency. Currently, only English and Spanish-speaking customer support agents are available because enTouch Wireless only offers and sells California LifeLine service in those two languages. Program Approval Letter, Benefit Statement, or Verification of Coverage Letter,should contain the following basic information: Eligibility Screenshot or printout from an online portal or website tool,should contain the following basic information: Approval Letter or Benefit Statement issued by the SSA, or on SSA letterhead. We Are In 34 States! Offer not available for existing enTouch Wireless customers. Copyright 2023 enTouch Wireless All Rights Reserved. Program Approval Letter, Benefit Statement, or Verification of Coverage Letter,should contain the following basic information: Eligibility Screenshot or printout from an online portal or website tool,should contain the following basic information: Approval Letter or Benefit Statement issued by the SSA, or on SSA letterhead. Power On the phone and call 866.488.8719 to Activate! Here's Verizon's SIM unlock policy. The FCC is phasing out the EBB and replacing it with the ACP beginning on December 31, 2021. Place the SIM Card in your device, usually underneath the battery. When the ACP ends or your household is no longer eligible, customers will be subject to our regular undiscounted rates. An eligible household is limited to one monthly service discount and a single one-time device discount. Meets the eligibility criteria for a participating providers qualifying low-income program. Program Approval Letter, Benefit Statement, or Verification of Coverage Letter,should contain the following basic information: Eligibility Screenshot or printout from an online portal or website tool,should contain the following basic information: Approval Letter or Benefit Statement issued by the SSA, or on SSA letterhead. FPHA award letter,should contain the following basic information: Pension Grant Letter,should contain the following basic information: Qualify by income and provide one of the following as proof. Only eligible consumers may enroll. Budget Mobile was fine, but shortly after I had major problems with enTouch, which are ongoing. The ACP monthly service and device discounts cannot be transferred to another household or individual. Your household can receive only one Lifeline and one ACP benefit. You can apply your ACP discount to any available enTouch Wireless service plan. Notice letter of participation in a qualifying state, federal or Tribal Program. enTouch Wireless provides a free phone for Tribal residents or use your own compatible device enTouch Wireless does not provide a free phone. An eligible household is limited to one monthly service discount and a single, one-time device discount. Divorce decree or child support document. Access Wireless serves our community by offering free cell phones and service for qualifying customers, through a government funded program. ESN number of your new phone (found on the inside of the battery door), Account Number for the phone number from your original service provider (generally NOT the same as the phone number), Password/Pin used to access the account (generally NOT the password you used to access your online account.). To continue receiving your ACP service with enTouch Wireless, you must make or answer a voice call or send a text message (if your device is capable), use data, purchase minutes, or respond to direct contact from enTouch Wireless at least once during any 30-day period. Lower speeds may affect audio and video streaming, access to certain websites and content, or the use of applications. If you have additional questions, call us at 866-488-8719 or 611 from your enTouch Wireless phone. All you need to do is ask we make it easy! Your account number can be found in the top right corner of any bill or by logging into your online account. BROADBAND DATA. The FCC is phasing out the EBB and replacing it with the ACP beginning on December 31, 2021. enTouch Wireless offers a FREE phone* with service to qualifying individuals nationwide! AUP and applicable terms and conditions are available at https://entouchwireless.com/terms-of-service/. Eligible consumers may get ACP services from Boomerang Wireless or any participating provider. (CN) - A family blames a rehab program for rooming their father with a schizophrenic who stabbed him 139 times and slashed his throat. Another official document evidencing the consumer's participation in a qualifying state, federal or Tribal Program. That is what we are committed to delivering to you! . Please be sure all of the above information is accurate before calling. Prepaid account balances expire within a specific amount of days that depends on the amount of payment made. International calling is enabled for direct communications between 2 people; certain numbers (e.g. An eligible household is limited to one monthly service discount. Questions? The ACP is an FCC program that provides non-transferrable discounts on monthly broadband internet access services. If the FCC announces that funding has been exhausted, we discontinue our ACP service offers, or we determine you are no longer eligible for the ACP, we will notify you and revert to our standard FREE Lifeline plan where available and if you are eligible, or you may choose another service plan by paying the applicable undiscounted rate for any of our plans available at that time plus applicable fees and taxes. Safelink Wireless. Plans including Unlimited Data may be placed on hold to confirm data usage complies with our Acceptable Use Policy (AUP) when the threshold outlined in the service plan details has been met. Eligible customers can receive a free 5.5 inch Android smartphone, along with an enviable monthly plan. That plan will include: Unlimited minutes; Unlimited texts; 6GB of data. California subscribers who subscribe to a combined non-tribal Lifeline + ACP plan and transfer out their ACP benefit will be automatically transferred to a Lifeline plan that includes 6 GBs of data. An eligible household is limited to one monthly service discount and one device discount. Safelink is the oldest and the largest company providing best free government smartphones for years. Lifeline is a government benefit that provides free cell phone service for eligible customers. Be ready with your wireless account number, PIN or password, and billing address. Lifeline is a government assistance program that provides discounts on your monthly phone and/or broadband/Internet service. Service plan details are available at: https://entouchwireless.com/plans/ INTERNATIONAL CALLING IS LIMITED to voice calls to Mexico, Canada, United Kingdom, India, China, Vietnam, and South Korea only. Veterans Administration benefits statement. Apple iPhone 7 Plus Select Now Free Samsung Galaxy S9 Plus Select Now Free Samsung Galaxy A10E Select Now Free Apple iPhone 7 Select Now If you're bringing your current phone to the network, purchase a T-Mobile SIM card. *All forms of ID must be valid and used before expiration date. Lower speeds may affect audio and video streaming, access to certain websites and content, or the use of applications. To ensure eligible Americans have access to critical communication services the Federal Communication Commission established the Lifeline Assistance service in 1985. FPHA award letter,should contain the following basic information: Pension Grant Letter,should contain the following basic information: Qualify by income and provide one of the following as proof. To see where enTouch Wireless offers Lifeline, visit, You can apply your ACP discount to any available enTouch Wireless service plan. The FCC is phasing out the EBB and replacing it with the ACP beginning on December 31, 2021. AUP and applicable terms and conditions are available at https://entouchwireless.com/terms-of-service/. Most individuals who qualify for Lifeline also qualify for ACP. Failure to provide consent will result in your being denied the ACP service and/or the connected device benefits. If you remove your enTouch Wireless handset from your home, other family members in your household may not be able to reach 911 emergency services. (Click to call functionality on mobile.) This includes sharing the information with USAC to ensure proper administration of the ACP service and/or connected device benefits. The ACP is a new program designed to provide additional support to make broadband more affordable for struggling households. Maximum speeds are optimal for real-time or near real-time, high-bandwidth uses, but lower speeds may affect your ability to stream audio and video, access certain websites and content, or interact with available applications. Boomerang is authorized to offer California LifeLine, a government assistance program for qualified California residents. Our terms and conditions will apply. Veterans Administration benefits statement. The telephone number of the Food Distribution Program office, and the name and address of the person to contact for additional information. Boomerang is authorized to offer California LifeLine, a government assistance program for qualified California residents. conference, chat lines, and premium numbers) are not supported and may be blocked. Promotional offers may be modified or withdrawn at any time. Carrier on Customer's Account *. Veterans Administration benefits statement. MyAccount is a website which allows you to maintain your broadband internet account. Assurance Wireless has an average consumer rating of 2 stars from 156 reviews. Call 877-Astound Broadband-BILL (877-726-2455) and select the option for making payment arrangements.This will put you in touch with a customer service representative who will help you settle your account. We're here for you, 7 days a week, 7am-12am Eastern. Voicemail Guide www.EnTouch.net 281.225.1000 (281) 225-0000 Aliana, Berkshire, Cardi Ranch, enTouch Wireless may cease, without notice, providing International Calling if it determines, at its sole discretion, any violation of the International Calling Limitations, Terms & Conditions, or Acceptable Use Policy. The ACP is a government benefit program operated by the Federal Communications Commission (FCC) that provides discounts on monthly broadband Internet access service and certain connected devices. Eligibility is based on income or participation in certain government benefit programs and is determined by the National Verifier (documentation may be required). Only eligible consumers may enroll. Additional eligibility criteria are unique to ACP and do not qualify for Lifeline, including Pell Grants (current award year recipients), Free and Reduced Price School Lunch and Breakfast (including through the USDA Community Eligibility Provision), WIC Program, and income at or below 200% of the federal poverty level. ENTOUCH Smart Building Solutions. PHONE OFFER with qualifying NEW Lifeline and Affordable Connectivity Program enrollment only. B10. ACP services and devices are subject to consumer eligibility, provider participation, product availability, and approval by the FCC/Universal Service Administrative Company (USAC). When registering to pay your statement online with the MyAstound Account, you will need to have your most recent billing statement to fill out the needed 13-digit Account Number and 6-digit Account Pin. Our representatives are excited to help with anything. If youre a customer that did not qualify for Lifeline based on a federal program, you will need to apply for ACP eligibility at https://acpbenefit.org/. Eligibility is based on income or participation in certain government benefit programs and is determined by the National Verifier (documentation may be required). To see where enTouch Wireless offers Lifeline, visit https://entouchwireless.com/lifeline/. And yes, you will have to pay a reconnect fee for each Astound Broadband service (cable, phone, Internet) that has been shut off due to late payment and reconnected. Participates in the Food Distribution Program on Indian Reservations. enTouch Wireless reserves the right to block calls to any country or international number range without notice. If you have additional questions, call us at 866-488-8719 or 611 from your enTouch Wireless phone. If you remove your enTouch Wireless handset from your home, other family members in your household may not be able to reach 911 emergency services. Let's Chat. Rasta Jeff of St. Clair, US. BROADBAND DATA. No wait time! The Lifeline benefit is non-transferable and is limited to one monthly discount per household for either wireless or wireline service. When the ACP ends or your household is no longer eligible, customers will be subject to our regular undiscounted rates. FPHA award letter,should contain the following basic information: Pension Grant Letter,should contain the following basic information: Qualify by income and provide one of the following as proof. An eligible household is limited to one monthly service discount and one device discount. ENROLL FOR ENTOUCH WIRELESS LIFELINE SERVICE. Qualifying individuals receive Free cell phone service. Lifeline program participants are eligible to participate in ACP. *All forms of ID must be valid and used before expiration date. A household is eligible to receive an ACP discount if a member of the household meetsoneof the criteria below: Households residing on Tribal Lands are additionally eligible to receive an ACP discount if a member of the household meets one of the criteria below: ACP eligibility will be determined for the FCC by USACs National Verifier and National Lifeline Accountability Database, or an alternative verification process approved by the FCC. ACP eligibility will be determined for the FCC by USACs National Verifier and National Lifeline Accountability Database, or an alternative verification process approved by the FCC. Boomerang has been authorized to offer California LifeLine, a government assistance program to qualified California residents. Your Email Address *. If you want to apply for ACP service only, please call, Lifeline is the FCCs permanent program to support affordable access to essential communications services such as broadband Internet access. Due to sharing many of the same eligibility requirements those currently enrolled in the lifeline program may qualify for The Affordable Connectivity Program (ACP) also. Your current provider generally responds promptly, but they officially have up to 72 hours to release your number to us (which is out of our control.). Wireless service may also experience interruptions due to weather conditions, terrain, or gaps in service coverage. enTouch Wireless may limit, alter, or discontinue your service if you generate abnormally high call volumes, abnormally long average call lengths, calls with abnormally high costs, abnormally high data use, or other disproportionate use when compared to those of other customers of enTouch Wireless. AUP and applicable terms and conditions are available at https://entouchwireless.com/terms-of-service/. Updating your ZTE Software Check your phone number's eligibility at T-Mobile's transfer portal. Press the size on the backside of the card related to the SIM size your phone needs. You will receive great, reliable service! Copy of last year's State or Federal income tax return. enTouch Wireless may cease, without notice, providing International Calling if it determines, at its sole discretion, any violation of our International Calling Limitations, Acceptable Use Policy (AUP), or other Terms and Conditions. Your Name *. Plans including Unlimited Data may be placed on hold to confirm data usage complies with our Acceptable Use Policy (AUP) when the threshold outlined in the service plan details has been met. You must opt-in and choose an eligible ACP service plan. Promotional FREE service and/or phone offers are subject to eligibility for ACP monthly service discount benefit. Promotional offers may be modified or withdrawn at any time. Lower speeds may affect audio and video streaming, access to certain websites and content, or the use of applications. If you qualify for programs like CalFresh, Medi-Cal, Medicaid, Food Stamps, or meet California Lifeline Guidelines for low income you may qualify for Free Service. Lower speeds may affect audio and video streaming, access to certain websites and content, or use of available applications. Whether its walking you through a Lifeline application, or helping you traverse our website. Mar 24, 2021 1:00 am EDT. There are no fees associated with this change. After 30 days of non-usage you will be de-enrolled in the program. . Step 4: You will be prompted to enter your pin. The ACP provides discounts of up to $30 per eligible household on monthly broadband Internet access service (or up to $75 per eligible household on Tribal lands) and up to $100 on certain connected devices (with a required co-pay of between $10.01 and $49.99). Data throttling may apply to users with very high levels of data usage. You can find your account number in the following places: On. Required fields are marked * Before you post your comment. The ACP was launched on December 31, 2021, and replaces the Emergency Broadband Benefit (EBB) program. If you qualify for programs like CalFresh, Medi-Cal, Medicaid, Food Stamps or are considered Low Income, you may qualify! Long story short, Budget transfered the number to Entouch but the latter refused to acknowledge a port request from another carrier. *Unlimited data does not mean unreasonable data usage. To check your enTouch Wireless application status and thus know if it's still being processed, or if it's rejected, accepted, or if the company has already shipped your free device, you can do the following. . Our goal is that everyone finds what they are looking for, and that is why we cover a variety of products, problems, and solutions on our website. enTouch Wireless provides high-speed broadband service to ACP customers. Please refer to enTouch Wireless Terms of Service for more information. 2021 ENTOUCH, ALL RIGHTS RESERVED. Available upload/download speeds will be determined by your particular service plan and speeds also depend on other factors, including network availability, as described here: https://www.entouchwireless.com/internet-transparency/. EBB subscribers who qualified for the EBB through eligibility criteria that are not applicable to the ACP will be required by USAC to demonstrate their eligibility in the National Verifier to receive an ACP benefit using the ACP criteria before the end of the transition period. PROMOTIONAL OFFER SUBJECT TO ELIGIBILITY FOR AFFORDABLE CONNECTIVITY PROGRAM (ACP) AND LIFELINE. Please visit our Missouri City location at 5777 Sienna Pkwy, Missouri City, TX 77459. Learn more about Lifeline and qualification. Service plans are posted on enTouch Wirelesss website at www.entouchwireless.com. Notice of Action (award letter)acknowledging eligibility for FDPIR benefits; FDPIR participation documents(e.g., a benefit card or copy of a benefit card); TANF Award letter,should contain the following basic information: Head Start Award letter,should contain the following basic information: BIA Award letter,should contain the following basic information: This plan does NOT include unlimited data, + Unlimited Talk, Text & Data+ Free 5.5" Phone, + FREE SIM Card Only - No Phone+ Unlimited Talk and Text, + Unlimited Talk & Text (but NO Free phone - SIM ONLY), + 1000 Voice Minutes+ 500 Texts+ 100mb of Data. The telephone number of the Food Distribution Program office, and the name and address of the person to contact for additional information. Want to bring your existing phone number to your new enTouch phone? Yes! PROMOTIONAL OFFER SUBJECT TO ELIGIBILITY FOR AFFORDABLE CONNECTIVITY PROGRAM (ACP) AND LIFELINE. If you are enrolled in both Lifeline and ACP with enTouch Wireless, then you may revert to our standard FREE Lifeline plan where available and if you are eligible. If youre a California customer that did not qualify for Lifeline based on a federal program, you will need to apply for ACP eligibility at https://acpbenefit.org/. Social Security benefits statement. Box 105561, Atlanta, GA 30348). Please see the full Terms of Service for additional information. B09. Lifeline services are non-transferable and limited to one benefit per household, consisting of either wireline or wireless. All devices sold by T-Mobile (and many that aren't) support automatic configuration of your network and data settings. Verified customer. There are some great resources online with details for most carriers (wireless or landline). Click here to check coverage in your area. You are not required to opt-in to the ACP, and you can continue to receive your Lifeline service without enrolling in the ACP. Customers on any Unlimited service plans using data consistent with the AUP may receive unlimited additional free data in 500 MB increments (at 256 kbps) for the rest of the monthly period by contacting Customer Care. Your service plan terms and conditions may limit the amount of high-speed data included with your service plan and the actual speeds you will achieve while using our broadband services. Login to MyAccount using your email address and password. These Terms and Conditions govern your participation in the Affordable Connectivity Program (ACP), and include required disclosures and eligibility information. Any inaccurate information will delay the port process further. Bovay Jr., a distinguished Houston businessman at the time. Wireless service may also experience interruptions due to weather conditions, terrain, or gaps in service coverage. OFFERS MAY VARY BY STATE and service may not be available in all areas. When the ACP ends or your household is no longer eligible, customers will be subject to our regular undiscounted rates. OFFERS MAY VARY BY STATE and service may not be available in all areas. Current or prior year's statement of benefits from a qualifying state, federal or Tribal Program. Maximum speeds are optimal for real-time or near real-time, high-bandwidth uses, but lower speeds may affect your ability to stream audio and video, access certain websites and content, or interact with available applications. If you need assistance, contact our Customer Care team, 24/7, at 1-800-427-8686. Existing customers can also opt-in by replying to an opt-in SMS. Receives Bureau of Indian Affairs General Assistance; Participates in Head Start (only households meeting the income qualifying standard); Receives Tribal Temporary Assistance for Needy Families (Tribal TANF); or. enTouch Wireless reserves the right to block calls to any country or international number range without notice. conference, chat lines, and premium numbers) are not supported and may be blocked. KEEP THIS INFORMATION HANDY. 2021 ENTOUCH, ALL RIGHTS RESERVED. EnTouch Wireless Get a free smartphone from EnTouch Wireless. BROADBAND DATA. THIS OFFERING IS A FEDERAL LIFELINE SUPPORTED SERVICE provided by Boomerang Wireless, LLC, DBA enTouch Wireless. 2. 3 consecutive months' worth of your most current pay stubs. www.EnTouch.net 281.225.1000. Enroll Today! The actual performance of an individual customer's wireless data service may vary based on reception, technology, network traffic, and a number of other factors. It also helps you to easily solve common issues without needing to call customer service. Your service plan terms and conditions may limit the amount of high-speed data included with your service plan and the actual speeds you will achieve while using our broadband services. Coverage limitations of wireless mobile phone service may affect access to E-911 and/or 911 in the event of an emergency. The major problem is that they often shut . The password is the last 4 digits of that sim card. OFFERS MAY VARY BY STATE and service may not be available in all areas.
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